Shipping policy
DISPATCH INFORMATION
UK: Orders placed before 12pm GMT will be processed same day. Orders placed on weekends or bank holidays will be processed the next business day.
We will endeavour to process all orders within these timeframes, however, there may be delays during busy sale periods.
If you have purchased any products on pre-order, please note that we may wait to dispatch your entire order once all items are in stock.
FOR DELIVERIES TO THE UK:
NOTE: For Mainland UK, we use an overnight delivery service provided by DPD.
| Delivery to | Courier / Service | |
|---|---|---|
|
UK Mainland (orders over £50) |
DPD FREE (tracked service) |
|
|
UK Highlands & Islands 2-4 business days (orders over £50) |
DPD FREE (tracked service) |
|
|
UK Mainland, Highlands & Islands 2-5 business days (orders under £50) |
Royal Mail £4.25 2nd Class |
Important information:
DPD – you will receive an SMS / email on the day of delivery, with a 1-hour delivery time slot. You will be invited to reschedule the delivery, if required.
INTERNATIONAL DELIVERIES:
Important delivery update – July 2026
We’re temporarily unable to ship orders to the USA, Canada and EU countries while we review recent customs and import changes.
We’re sorry for any disappointment and hope to resume shipping to these destinations as soon as possible. UK delivery is unaffected.